Returns & Exchanges
We want you to cherish your piece of history; if your antique ring isn't the perfect fit, we offer a 14-day return window for a full refund or exchange. Please ensure the security tag remains attached and the item is in its original, unworn condition.
Initiate Your Return
Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Secure Packaging
Place the ring back into its original velvet presentation box and secure it inside a sturdy shipping carton with the provided protective padding.
Insured Shipping
Affix the prepaid label to your package and drop it off at any authorized courier location; all returns are fully insured for your peace of mind.
Inspection and Refund
Once our gemologists verify the stone and setting integrity, we will process your refund to the original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing